Question 1 of 9

New Patient Inquiries

📌 How many new patient inquiries does your spa receive per month? *

10 - 25

26 - 50

51 - 100

100+

monthly_inquiries

Question 2 of 9

Missed Call Recovery

📌 What happens when a new lead calls your spa, but nobody answers? *

They will typically call back

We rely on voicemail

A receptionist manually follows up with each lead

We use an automated system to recover the lead instantly with tagged lead tracking

missed_call_handling

Question 3 of 9

No-Shows & Cancellation Losses

📌 What is the average range of booked appointments that no-show per month? *

0 - 5 cancellations / no shows

10+ cancellations / no shows

20+ cancellations / no shows

30+ cancellations / no shows

no_show_count

Question 5 of 9

Non-Booking Leads

📌 Percentage of leads that never book appointments *

lead_conversion_loss

Question 6 of 9

Lead Follow-up & Nurturing

📌 "What happens to leads who say they need more ⏳ time to decide? *

We don't follow up on a scheduled system

We follow up once and then move on

We manually check back with them

We have a bespoke, automated nurturing sequence powered by AI that keeps them engaged until they are ready to book or unsubscribe from our outbound efforts.

lead_followup_sequences

Question 7 of 9

Lead Follow-up & Nurturing

📌 How do you follow up with leads who inquire but don’t actually book an appointment with your practice? *

We struggle to follow up because it is a manual process and we are often busy with inner-office tasks

We manually reply to leads via texts and emails

We prefer to call our leads instead of text or email

We have a software solution that does all of this for us, no-human intervention required.

lead_followup_method

Question 8 of 9

Recurring Clients & Membership Retention

📌 Do you offer memberships or treatment plans to build recurring revenue? *

Yes

has_memberships

Now Calculating Your Revenue Leaks Score

Tell us where to send your Med-Spa Profit Leaks Report

First Name *

Last Name *

Email *

Phone *

New Patient Inquiries

Missed Call Recovery

No-Shows & Cancellation Losses

Average Revenue

Non-Booking Leads

Lead Follow-up & Nurturing

Lead Follow-up & Nurturing

Recurring Clients & Membership Retention

Recurring Clients & Membership Retention

Tell us where to send your Med-Spa Profit Leaks Report